We are open.
Find out more about our safety measures and additional delivery methods below.
Frequently asked questions
Are you open during Covid-19 period?
Yes, as an online retailer, we are operating. You are able to place your order online, or by calling/emailing us.
Is it safe to deliver flowers?
Why not? Especially at this time when flowers can make one feel brighter and happier.
Can we self-collect?
Yes, now that we are in Phase 2 of re-opening, walk-ins and self collection are availlable. Please check in, wear a mask and keep to the 1m safe distancing advice. This is to enable contact tracing and keep us all safe.
What are the Covid-19 safety measures in place at The Green Room?
I personally manage the business and craft the flowers so it is a one-man show. During this period, I am also working from home where possible.
During delivery, what are the safe distancing measures taken?
Our deliverymen will
Can I specifiy a delivery time?
As with delivery during normal times, we do charge extra for delivery at a specific time.
With reduced supply of flowers, will it affect the kind of flowers in our bouquet/arrangement?
With supply limited due to worldwide transportation and manpower issues, we are inadvertantly affected. There is still regular flowers that we can get, but please do understand that wherever possible, we will create your order with flowers as specified, otherwise it is replaced with similar flowers of style and value.
What if I need to change or cancel my order?
If you've changed your mind about your purchase, do contact us via email at firstname.lastname@example.org to change your order. We accept cancellation within 24hrs of your order and you will be refunded subject to administration fees.
Can I return or exchange the flowers?
We strive to offer our personal service, and craft every creation lovingly and have it deliveryed by a dedicated delivery team. If you are dissatisfied with any of our service, please contact us and provide us with your feedback so that we can address it with you directly and offer a solution.
What if the delivery was not successfully made?
If we fail to deliver on our end due to any unforeseen circumstances, we will definitely contact you beforehand or inform you. We always seek to make the occasion special and will try our best to find a solution.
How do I contact The Green Room?
You can email us at email@example.com.
Are you open 24hrs?
We are open by appointment only.